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Customer Empathy - Shared screen with speaker view
Zahir Alpaslan
22:36
Good Morning, San Marcos, CA.
Zahir Alpaslan
22:48
3/3 attended all seminars so far
Davey dpatacsil@comic-con.org
23:07
Morning from San Diego
Sara
23:23
Good Morning! Carmel Valley, been to all three as well
amyostrowski
23:31
I am in San Diego. I am working on putting my in person trainings onto virtual trainings. I help businesses prepare to hire employees with disabilities and then help them hire, retain, include those employees
Aaron
23:51
Hi all! I'm working on family empathy for deployed military families and high-conflict divorce/separation. I'm from Illinois. Thanks for having us!
Davey dpatacsil@comic-con.org
24:48
Working on monthly virtual engagement events with members of my organization
amyostrowski
24:53
Aaron, I have several military connections here in San Diego if you do remote work too.
Sara
25:06
Working on helping small businesses/freelancers with creative product management help
Emma Hamilton
25:11
Hello from Emma in San Diego! Working on how to serve the Charter Members from our Museum
Davey dpatacsil@comic-con.org
25:27
What’s up Emma!
Aaron
25:29
Yes ma'am. Thanks Amy. I'm at aaronwemple@gmail.com
Emma Hamilton
26:28
Good morning, Davey!
Alexa-Rae Navarro
28:12
Find all past recordings here: https://startupsd.org/events/the-startup-series/
amyostrowski
31:05
Any company wanting to diversify their workforce and break down stereotypes
Sara
31:10
Design across all industries
Davey dpatacsil@comic-con.org
31:16
Non-profit sector
Emma Hamilton
31:26
Arts & Education Nonprofit & Museum
Stephanie Capell
31:40
Human Resources, recruiting, diversity and inclusion on a deeper level.
Aaron
31:50
My gig is a social enterprise: Family law & policy. Community support data.
Stella D
32:21
Hi from Stella sequestering in Victoria, B.C. during Covid, but from SD. Consumer products.
amyostrowski
32:31
Stephanie Capell, Would love to connect with you later. amy.ostrowski@sesadvocacy.com
Stephanie Capell
32:47
Amy, my email is s.capell@me.com.
Stephanie Capell
38:38
My niece is an honors student at the University of Nebraska and this is her senior year. She texted me early on the pandemic and let me know that the rest of her semester would be on line and that her graduation would be cancelled. (The university eventually scheduled an online ceremony.) I was disappointed, but more so for her, that she would not be able to celebrate a certain way.
Angelie Ryah
42:15
I wonder if the immediate "I'm going to crush this!" is not a jump ahead, but actually denial of the reality, denial of their own shock, etc.
Alexa-Rae Navarro
43:25
Really interesting way to think about it Angelie!
amyostrowski
44:55
Somewhere between experiment and decision
Alexa-Rae Navarro
46:45
https://hbr.org/2020/03/that-discomfort-youre-feeling-is-grief
Alexa-Rae Navarro
51:13
We’ll include the video link in the follow-up email!
Alexa-Rae Navarro
51:50
https://go.morningconsult.com/rs/850-TAA-511/images/200415_Brand-Management-in-COVID-19-Era-MC-2020.pdf?mod=article_inline
Alexa-Rae Navarro
53:51
Farmgirl Flowers: https://farmgirlflowers.com/
Alexa-Rae Navarro
54:31
https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/connecting-with-customers-in-times-of-crisis
Stephanie Capell
01:01:20
We did mockups in a class once.
Angelie Ryah
01:01:27
can the slides be included in the followup email also? these are really helpful!
Alexa-Rae Navarro
01:01:50
Yes we can share this in addition to the recording!
Angelie Ryah
01:02:01
thank you!!
Alexa-Rae Navarro
01:03:19
If anyone has questions that come up, please feel free to start asking those in the Q&A box!
Alexa-Rae Navarro
01:05:53
Great question for the Q&A box Alexander!
Alexa-Rae Navarro
01:06:39
https://customerdevlabs.com/2013/11/05/how-i-interview-customers/
Alexa-Rae Navarro
01:07:00
https://dscout.com/
Alexa-Rae Navarro
01:07:22
https://www.surveymonkey.com/mp/audience/
Kacie Brennell
01:18:04
IDEO has a great podcast too
Kacie Brennell
01:18:42
lauren@loyaltycraft.com
elke
01:20:50
Thank You!