Zoom Logo

CHCG/CAS Live Webinar - Shared screen with speaker view
Michael Lamm
31:51
We are going to give it a couple more minutes for folks to join before we kick off the webinar.
Kennedy Bell
01:11:18
How do you handle it when both Suppliers have the same customer and have been competitors?
Kennedy Bell
01:21:18
Best way to stem the fear of employees (being acquired) from being displaced?
Michael Plunkett
01:24:29
Christa and Michael - What are you seeing with respect to remote work and data security and privacy? What kind of compliance programs are being implemented when people are working from dining room tables, etc.?
Kennedy Bell
01:27:51
“Trap of Arrogance” Love it
Brad Anderson
01:30:09
Michael: Have you seen a negative tsunami wave of brick/mortar contact center companies having to close due to inability to pivot to WAHA, some notable cases to share, are there some in NY state?
Michael Plunkett
01:33:22
Thank you Niki, Christa and Michael