Zoom Logo

COVID-19 and The Vital Role of Free and Charitable Clinics - Shared screen with speaker view
Suzanne Hoban
01:35
Need to change screen. be right back
Lalitha K. Darbha
01:02:05
Great presentations Everyone!!
Lalitha K. Darbha
01:02:29
Melissa, could we please get the recording?
Melissa Maguire
01:03:11
Yes! Everyone that is registered will get link to the presentation , the slides and a link to the evaluation.
Lalitha K. Darbha
01:03:24
Awesome!!!
Theresa Mah
01:05:27
Loved hearing Mike talk about starting as a volunteer translator. Given that many of the clinics serve immigrants and Limited English Proficient Individuals, what are the policies and practices that you all employ to ensure language access so that language barriers do not remain a barrier to health care access?
Lalitha K. Darbha
01:06:19
Representative Mah, We have volunteer interpreters at IAMACF
Suzanne Hoban
01:06:53
Great question. Almost half of our staff is bilingual, and we utilize specific staff as interpreters.
Lalitha K. Darbha
01:07:48
We refer patients to other Free Clinics or Cook County Hospital for languages that we do not have volunteer interpreters
Lalitha K. Darbha
01:08:15
Referrals are also made to FQHC's
Melissa Maguire
01:08:17
Good question. At our Annual Conference we had a presentation from the Welcoming Health Care Coalition on Best Practices that included interpreter services. We are on the coalition led by ICIRR. IAFCC provides this as a resource to our clinics