W244: KEYNOTE SPEAKER SERIES: SOLVING THE EMPLOYEE TRAINING, MOTIVATION AND RETENTION CHALLENGE
- Shared screen with speaker view
Nicole Crabtree
19:52
Registration Link:https://ustranscorp.hubspotpagebuilder.com/ust-edu-0-0-1-0-0-0-0-0-0-1-0-0-0-0-0-0-0-0-4-2
Larry Buzecky
22:34
Tactics to try to ensure retention :)
Ron Fitzwater - Missouri
22:46
Ron Fitzwater - CAE please.
Cybil Lovas - PIIAC
22:52
ideas for employee engagement...
Mary Orgler
22:53
How to retain our employees!
Jade Meador
22:59
Beyond financial incentives, ways to retain good employees
Carolyn Lanham
23:00
Retention,
Shelby Smiley
23:08
Enhance employee engagement
Ron Fitzwater - Missouri
23:11
Employee Training is probably our biggest challenge.
Carolyn Lanham
23:16
Tactics for retaining
Nicole Crabtree
24:45
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Lisa Delventhal
25:00
Lisa Delventhal, IEEE- CAE please
Nicole Crabtree
39:58
Q1 for CPE/CAE:
Larry Buzecky
40:04
1
Mary Orgler
40:16
greater customer retention
Ron Fitzwater - Missouri
40:20
3
Carolyn Lanham
40:21
1.
Cybil Lovas - PIIAC
40:23
1
Marisa Huerta
40:24
4
Jade Meador
40:33
4
Shelby Smiley
40:36
1
Caroline Santayana (she,her)
41:00
1
Carolyn Lanham
41:03
I think number 1 creates the others
Mary Orgler
41:11
Without customer retention we don't have a business
Julie Duncan, UST
54:13
I would be curious to know if any of you have identified why your employees are leaving
Carolyn Lanham
55:10
For our staff: Return to school. Others are because no clearly defined career path with the org. Need to leave to get to the next level
Mary Orgler
55:54
Our employee left because she did not feel valued for the work that she did
Larry Buzecky
56:09
Limited career path here too. Also, feeling value not appreciated.
Cybil Lovas - PIIAC
56:17
I think items Bruce mentioned are pretty spot on - varying by person
Marisa Huerta
56:19
Greater pay
Shelby Smiley
56:21
Same, feeling undervalued
Lisa Delventhal
56:48
Lack of professional development...
Lisa Delventhal
57:12
Inflation also a factor... and job descriptions are not being refreshed timely.
Ron Fitzwater - Missouri
57:31
As a health care association, it has been stressful for our team as we have tried to meet the needs of our members during this pandemic. The last person left because of burn-out.
Nicole Crabtree
01:06:58
Q2 for CPE/CAE:
Carolyn Lanham
01:07:12
I have the most impact on culture
Larry Buzecky
01:07:13
all of them
Mary Orgler
01:07:17
Culture
Shelby Smiley
01:07:20
K
Cybil Lovas - PIIAC
01:07:21
k
Jade Meador
01:07:27
K
Ron Fitzwater - Missouri
01:08:15
E=Education & Engagement
Larry Buzecky
01:29:59
4
Cybil Lovas - PIIAC
01:30:01
4
Nicole Crabtree
01:30:03
Q3 for credits:
Marisa Huerta
01:30:11
4
Yassodia.Surujpaul
01:30:14
4
Jade Meador
01:30:14
4
Ron Fitzwater - Missouri
01:30:15
4 - All
Shelby Smiley
01:30:17
4
Lisa Delventhal
01:30:20
All
Mary Orgler
01:30:24
all of them, but setting high expectations is key also
Carolyn Lanham
01:39:50
Will we get the slides?
Lisa Delventhal
01:40:10
Yes, those inventories would help.
Larry Buzecky
01:40:18
Love the tactic re: supportive post-its - seems small but I think it would pay some really big dividends. And really needed to hear this presentation today - just excellent - thank you!
Mary Orgler
01:40:38
Those self assessment items are challenging!
Ron Fitzwater - Missouri
01:41:05
Takeaway: to be consistent and diligent in pushing excellence in our association.
Jade Meador
01:41:07
This was all valuable! Thank you so much for this information!