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Good morning, everyone! We will begin promptly at 11 PST. You are all muted, and will remain muted. Please engage with us through the CHAT or the Q&A.Change your "To:" field in the chat to "all panelists and attendees" so that we can have an ongoing conversation as a group.I will be monitoring the chat and the Q&A as Shalyma presents. Please engage with us!
Thank You for hosting this session in advance
You are most welcome
Certainly-- send me a message and Ill get it to you
Schooling my kids at home while trying to work
I’m spending much more time supporting my kids’ mental health, during my work hours
Every meeting has moved over to Skype and Zoom. Very different than in person meetings
Missing in person connections
Managing and sifting through mountains of information; leading teams remotely
Connect with good friends.
In health care, so much has changed, and many regular tasks take much longer due to distancing/PPE/cleaning needs.
Virtual meetings - conference calls - active participation
From a very face to face/in person work style all connections with colleagues and clients is by zoom or phone/email.
Managing staff working from home and having them balance work and family demands.
trying to find a safe place for my daughter to be, as I have to be in the office dealing with frontline staff, and having work and home being so intermingled
I'm finding it challenging to connect authentically with my team and my social groups, and finding it frustrating to have so much online - there's really too much.
in the sporting world - our facilities have all been closed and still are uncertain when will be open again in parts of the country - this is drastically changed how our programming is taking place, and how we lead as coaches.
We are finding a lack of accountability with certain team members
Pressure of managing a company in a crisis, with health and personal issues and concerns on top of everything else
I am very lucky that I can do my job at home as 95% of TELUS employees can work from home but I would prefer to go back to the office. I want work/life balance again
loss of job!
In addition to what everyone has mentioned - I work in an event venue and run a visitor centre. We are focused on in person interactions. How do we balance virtual offerings while figuring out what our return eventually looks like. I once had 26 student employees and now it's a much smaller team!
Every conversation is recorded.. it is safe
When is it difficult to find the right balance between authenticity and audience-centeredness?
I use my dinning room and put everything away at 5 to have some sort of balance between work/personal life
Finding the right balance with keep to time, and the messaging while listening.
I schedule breaks and 'start' / 'quit' time into my calendar. it has been essential in my ability to maintain work/life balance. I guide my direct reports to do the same
Because I am at home when I’m working, I find it easier to be highly authentic even when I should be in “work” mode
I wear in-door 'work shoes'. I put them on when I start in the morning and take them off ~5pm. Helps to create separation.
Booking mama-time in my calendar and booking off lunch so I can provide time to my faimily througout the day
I have to remember to smile with clients who can seem really self-centred to me while I am in the midst of my own personal and work challenges.
What about communication? Is it hard to strike the balance between authenticity and audience-centered?
To Melanie: so sorry you lost your job :(
Because I get distracted easily and because I can't see body language when on the phone, I turn and face a wall. Allows me to concentrate more on the words.
I've been having daily Zoom huddles with my team and being quite casual and "authentic". Then I had a client meeting also via Zoom and was too casual - I accidentally said things I probably shouldn't have. The lack of physical cues (room, dress) made me forget the significance of the audience/situation.
Great example, Tristan!
What values do you hold in the four different areas?
Honesty, Collaboration, integrity, delivering value, considerate
@ Lori Fuller: that’s a great strategy! Thanks for sharing
Professional: creativity | Self: integrity | community: supportive | family: love
Prof: Accountabillity \ Self: Authenticity \ Community: helping others \ Family:Caring
Very interesting perspective, Kevin.
I used to hold back from using my empathy at work, because the culture doesn’t value it. But then I chose to bring it anyways, and it opened up relationships with some of my colleagues
Part of my values is Honesty and holding myself with accountable while holding to true to Intregrity. My triggers are when I observe the opposite behaviours from others.
I value my time and focus professionally, and have challenges expressing that authentically to others; while leaders should expect interruptions, there are a LOT.
Re: Brene Brown comment - great question! I think it's important to show vulnerability, but to ALSO show a plan to deal with it. I..e don't present a problem without at least attempting a solution.
I find it difficult to be creative when I don’t feel valued
Bianca-- exactly! That's the balance between authenticity and audience-centeredness that Shalyma is describing.
How do you manage your triggers? Share some of your strategies here.
I take a deep breath and either change my position in the room, helps me gain perspective but also interrupt my reaction
breathing exercices and forced pause are helpful when I recognize a triggering situation!
counting backwards from 10 in Estonian ( I don’t speak estonian)
I have that old woman/young woman picture on my wall at work and I visualize that to remind myself that there is always another perspective.
Breathe, go for a walk, recognise own emotional response, think through rationally
i like the statement of the non-negotiables understanding what is important to each person and how you can support them and link them stronger to the work and to your team
we do need to accept a degree of diversity in our teams
Team work is all about comprising, thus No I in team!
we used a retreat to collectively establish our values, mission and vision and we are currently thinking about how to ensure these are supported by our culture
we want to put mechanism in place that support the value driven desired behaviours
Thank you! Great webinar :)
thanks so much!
Thank you for the wonderful and informative presentation - lots of good take aways.
Thank you. Looking forward to more of these