Zoom Logo

Lead Authentically in Changing Times - Shared screen with speaker view
Margo Gouley
05:18
Good morning, everyone! We will begin promptly at 11 PST. You are all muted, and will remain muted. Please engage with us through the CHAT or the Q&A.
Margo Gouley
05:40
Change your "To:" field in the chat to "all panelists and attendees" so that we can have an ongoing conversation as a group.
Margo Gouley
06:01
I will be monitoring the chat and the Q&A as Shalyma presents. Please engage with us!
Margo Gouley
13:02
Good morning, everyone! We will begin promptly at 11 PST. You are all muted, and will remain muted. Please engage with us through the CHAT or the Q&A.Change your "To:" field in the chat to "all panelists and attendees" so that we can have an ongoing conversation as a group.I will be monitoring the chat and the Q&A as Shalyma presents. Please engage with us!
al-noor rajan
19:04
Thank You for hosting this session in advance
Margo Gouley
19:27
You are most welcome
Margo Gouley
20:11
Certainly-- send me a message and Ill get it to you
Nicole Cook
20:19
Schooling my kids at home while trying to work
Andrea Wooles
20:23
I’m spending much more time supporting my kids’ mental health, during my work hours
Feisal Mohamedali
20:26
Every meeting has moved over to Skype and Zoom. Very different than in person meetings
Nicole Cook
20:35
Missing in person connections
Julie Unger
20:56
Managing and sifting through mountains of information; leading teams remotely
Michel Hamelin
20:59
Connect with good friends.
Dina Davidson
21:00
In health care, so much has changed, and many regular tasks take much longer due to distancing/PPE/cleaning needs.
Nina Aujla
21:21
Virtual meetings - conference calls - active participation
Charlotte Lawson
21:23
From a very face to face/in person work style all connections with colleagues and clients is by zoom or phone/email.
Natalie Young
21:24
Managing staff working from home and having them balance work and family demands.
Kate Polkovsky
21:36
trying to find a safe place for my daughter to be, as I have to be in the office dealing with frontline staff, and having work and home being so intermingled
Isabella Hodson
21:49
I'm finding it challenging to connect authentically with my team and my social groups, and finding it frustrating to have so much online - there's really too much.
zoe miles
21:53
in the sporting world - our facilities have all been closed and still are uncertain when will be open again in parts of the country - this is drastically changed how our programming is taking place, and how we lead as coaches.
Natalie Young
21:57
We are finding a lack of accountability with certain team members
Nicole Cook
22:02
Pressure of managing a company in a crisis, with health and personal issues and concerns on top of everything else
al-noor rajan
22:03
I am very lucky that I can do my job at home as 95% of TELUS employees can work from home but I would prefer to go back to the office. I want work/life balance again
Melanie Rohat-Meheust
22:39
loss of job!
Nicola Schuck
24:01
In addition to what everyone has mentioned - I work in an event venue and run a visitor centre. We are focused on in person interactions. How do we balance virtual offerings while figuring out what our return eventually looks like. I once had 26 student employees and now it's a much smaller team!
Animesh Kulshreshtha
24:19
Every conversation is recorded.. it is safe
Margo Gouley
27:35
When is it difficult to find the right balance between authenticity and audience-centeredness?
al-noor rajan
27:48
I use my dinning room and put everything away at 5 to have some sort of balance between work/personal life
Nina Aujla
29:03
Finding the right balance with keep to time, and the messaging while listening.
Debra Haldane
29:04
I schedule breaks and 'start' / 'quit' time into my calendar. it has been essential in my ability to maintain work/life balance. I guide my direct reports to do the same
Andrea Wooles
29:07
Because I am at home when I’m working, I find it easier to be highly authentic even when I should be in “work” mode
Gary Lengyell
30:05
I wear in-door 'work shoes'. I put them on when I start in the morning and take them off ~5pm. Helps to create separation.
Nicole Cook
30:56
Booking mama-time in my calendar and booking off lunch so I can provide time to my faimily througout the day
Dina Davidson
31:05
I have to remember to smile with clients who can seem really self-centred to me while I am in the midst of my own personal and work challenges.
Margo Gouley
32:32
What about communication? Is it hard to strike the balance between authenticity and audience-centered?
Nicole Cook
33:00
To Melanie: so sorry you lost your job :(
Lori Fuller
33:01
Because I get distracted easily and because I can't see body language when on the phone, I turn and face a wall. Allows me to concentrate more on the words.
Tristan Crees
34:48
I've been having daily Zoom huddles with my team and being quite casual and "authentic". Then I had a client meeting also via Zoom and was too casual - I accidentally said things I probably shouldn't have. The lack of physical cues (room, dress) made me forget the significance of the audience/situation.
Margo Gouley
35:04
Great example, Tristan!
Margo Gouley
35:38
What values do you hold in the four different areas?
Garth Day
37:47
Honesty, Collaboration, integrity, delivering value, considerate
Enya Ren
37:52
@ Lori Fuller: that’s a great strategy! Thanks for sharing
Andrea Wooles
38:02
Professional: creativity | Self: integrity | community: supportive | family: love
Nicole Cook
39:43
Prof: Accountabillity \ Self: Authenticity \ Community: helping others \ Family:Caring
Margo Gouley
43:47
Very interesting perspective, Kevin.
Andrea Wooles
46:21
I used to hold back from using my empathy at work, because the culture doesn’t value it. But then I chose to bring it anyways, and it opened up relationships with some of my colleagues
Nina Aujla
46:22
Part of my values is Honesty and holding myself with accountable while holding to true to Intregrity. My triggers are when I observe the opposite behaviours from others.
Alannah Fox
47:36
I value my time and focus professionally, and have challenges expressing that authentically to others; while leaders should expect interruptions, there are a LOT.
Tristan Crees
48:03
Re: Brene Brown comment - great question! I think it's important to show vulnerability, but to ALSO show a plan to deal with it. I..e don't present a problem without at least attempting a solution.
Andrea Wooles
50:15
I find it difficult to be creative when I don’t feel valued
Margo Gouley
55:14
Bianca-- exactly! That's the balance between authenticity and audience-centeredness that Shalyma is describing.
Margo Gouley
55:52
How do you manage your triggers? Share some of your strategies here.
Kate Polkovsky
56:22
I take a deep breath and either change my position in the room, helps me gain perspective but also interrupt my reaction
Melanie Rohat-Meheust
56:27
breathing exercices and forced pause are helpful when I recognize a triggering situation!
Andrea Wooles
56:45
counting backwards from 10 in Estonian ( I don’t speak estonian)
Tristan Crees
57:29
I have that old woman/young woman picture on my wall at work and I visualize that to remind myself that there is always another perspective.
Nina Aujla
57:35
Breathe, go for a walk, recognise own emotional response, think through rationally
Kate Polkovsky
01:06:51
i like the statement of the non-negotiables understanding what is important to each person and how you can support them and link them stronger to the work and to your team
Chavah Avraham
01:13:22
we do need to accept a degree of diversity in our teams
Nina Aujla
01:13:43
Team work is all about comprising, thus No I in team!
Chavah Avraham
01:14:25
we used a retreat to collectively establish our values, mission and vision and we are currently thinking about how to ensure these are supported by our culture
Chavah Avraham
01:14:49
we want to put mechanism in place that support the value driven desired behaviours
Andrea Wooles
01:16:47
Thank you!
Kaelyn Elfert
01:16:48
Thank you! Great webinar :)
Kate Polkovsky
01:16:52
thanks so much!
Tracey Murray
01:16:53
Thank you for the wonderful and informative presentation - lots of good take aways.
Freda Wong
01:17:03
thank you!
Lori Fuller
01:17:07
Thank you. Looking forward to more of these