
03:14
Johanna Bassetti, Director of Product at JustFix.nyc, she/her

03:20
Hello! Hannah (she/her) from Legal Hand Crown Heights in Brooklyn

04:38
Elyse Highstreet from Good Old Lower East Side (she/her)

05:42
Hello everybody!

19:29
OCJ is the Office of Civil Justice: https://www1.nyc.gov/site/hra/help/legal-assistance.page

19:34
Can tenants use this tool to file for harassment individually or as a group, what are the pro’s & con’s?

22:23
KYR = Know Your Rights

22:43
Thanks nova!

23:07
One definitely needs an email to do this then, right?

23:41
hey Jeffrey!!

24:00
Can advocates do this on behalf of tenants?

24:09
if they dont have emails

24:29
Oh ok

24:45
got it thanks!

26:47
I recommend giving the child’s age. Not the whole date of birth.

29:31
I believe the law has changed and harassment applies to buildings with fewer than 2 units. Please look into that. I will too.

30:40
Thanks for the note Andrew, will do

35:04
What happens if a tenant completes this process but does not show up to court?

37:29
If an advocate is trying to assist a tenant fill out the HP papers and they are not in the same location, is there a way for the advocate to have access to the screens that the tenant is viewing?

37:51
i think they are doing the analisa+nova@justfic.nyv

37:59
They are referring tot hat maybe?

42:13
The tenant still needs to serve the papers, correct? And I have seen an OSC in which personal service was required.

42:23
johanna@justfix.nyc

46:25
In my case it was because the return date was 2 days after the OSC was signed

47:33
We Love You Just Fix!

48:03
<3

48:21
We love YOU all <3

49:26
Most of our clients are non-English speakers.

49:29
I'm referring my tenants to this tool already

50:08
Awesome! Excited to hear!

51:11
andrew, got it. For the time being the tool is available in English only and we hope to roll out this tool and others in English and Spanish by summer2020

52:05
Got it Mariam, thank you for sharing this feedback. we have been discussing a lawyer version of this tool - Johanna can speak more to this

53:56
johanna@justfix.nyc

55:45
analisa@justfix.nyc

56:11
Landlord not making repairs or cutting off essential services? Visit http://app.justfix.nyc/ehp to start your legal case TODAY & connect with an attorney. #NYChousingcourt is closed but this tool is open 24/7 from any device with internet access. #tenantpower #housingjustice

58:12
Thank you everyone!

58:45
Just Fix is the Elvis Presley of The Housing Movement!

59:01
Thank *you* Mirenda — wouldn’t be possible without your work as well

59:12
Hehe — thanks, Jeffrey :)