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Retail Sector - Gallery view
Jessica Nielsen. VP Operations/Pacific NW Federal Credit Union
06:31
HI everyone. Is this the best session to be in for a Credit Union?
Andrea Klaas - Port of The Dalles
07:07
I’d say yes
Jessica Nielsen. VP Operations/Pacific NW Federal Credit Union
07:51
Thanks Andrea!
Anne Medenbach
16:31
retail guidance
Anne Medenbach
16:42
retail guidance here. https://sharedsystems.dhsoha.state.or.us/DHSForms/Served/le2342A.pdf
Jessica Nielsen. VP Operations/Pacific NW Federal Credit Union
18:00
Can you provide link to mandatory signs to be posted?
Carrie Pipinich - MCEDD
21:30
Please take a look at the Oregon Health Authority website. Signs are below the guidance documents. https://govstatus.egov.com/OR-OHA-COVID-19
Miko
30:50
I want to know when exactly employees are required to wear masks. and if any type of face covering will apply eg face shield, bandana, etc.. if you are doing curbside or behind plexiglass are masks required at that time. what if they are more than 6 feet apart behind plexiglass? I want to understand actual requirements rather than suggestions.
Jessica Nielsen. VP Operations/Pacific NW Federal Credit Union
37:35
I have the same questions that Miko is asking.
Anne Medenbach
37:38
Miko,
Anne Medenbach
38:23
the recommendations and requirements are here https://sharedsystems.dhsoha.state.or.us/DHSForms/Served/le2342A.pdfthey are very general.
Judy Dutcher
39:12
would it be good or bad to dispense gloves to retail customers and then they throw away as they leave?
Pepi Gerald
45:27
what proportion of alcohol to water is acceptible. I'm less interested in the % of alcohol and more interested in how much water you can dilute to be effective.
Miko
45:55
how do you make sure the employees socially distance too?
Pepi Gerald
46:33
as in, I expect 70% and greater alcohol in the isopropyl...but how much water to mix with that?
Michael & Brooke Pauly
48:21
any tips on where to get your hands on alcohol?
Thom Urban Entertainment
49:31
was that 70 water/30 alchohol
Carrie Pipinich - MCEDD
51:17
Here's a link to the EPA list: https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2
Jessica Nielsen. VP Operations/Pacific NW Federal Credit Union
51:25
Miko- I found alchohol recently at ACE
Miko
52:01
they have a bunch of hand sanitizer now at rosauers
Kirsten- Gorge Greenery
52:11
I was able to source on Rightpricechemicals.com (twice the price as normal) 99% isopopyl70 alochol 30 water. The local distileries including Pfreim in Hood River may be a bulk resource for alochol or potentially hand sanitizer.
plenty
52:26
Lots of Hand Sanitizer at Harvest Market in White Salmon
michelle, the renewal workshop
52:39
Pfriem’s has been great for surfaces and skin
Leith Gaines CCA
53:41
Hood River Distillers and westcoastppe.com are hood river companies selling sanitation products
lisawiltsie
53:53
New company in Hood River , Westcoast PPE. They have masks, gel sanitizer, face shields, signage…
michelle, the renewal workshop
54:47
The Renewal Workshop is selling masks and gowns - michelle.flores@therenewalworkshop.com
lisawiltsie
58:02
I changed all my prices to full $ amounts…no coins.
Sally Reichmuth
01:00:31
Contact info for West Coast PPE???
Anne Medenbach
01:03:22
West coast PPE- Kirk@HMKUSA.com
Anne Medenbach
01:05:13
https://westcoastppe.com/
Jessica Nielsen. VP Operations/Pacific NW Federal Credit Union
01:05:35
Regarding employees required to wear masks, how can we get clarification if they have to wear them even if they are behind plexiglass?
plenty
01:07:38
John, will you have someone at the door to turn people away or take appts?
John - Doug's Hood River
01:08:42
as of now no, because the register place has a clear line to the door. but have it under consideration based on customer habits
Carrie Pipinich - MCEDD
01:10:47
We will find out where to get clarifications related to the guidance and the plexiglass/mask questions and share it out in the chat if we get that answer quickly! If not, we will share it with our follow up materials.
Jessica Nielsen. VP Operations/Pacific NW Federal Credit Union
01:13:23
Thank you, Carrie.
Judy Dutcher
01:13:42
john- now, would you or could you refuse service to a customer who does not wear a mask so you can protect your employees?
John - Doug's Hood River
01:14:57
I believe we could, but my employee’s said they are ok with it, because of keeping social distance and wearing their own mask
plenty
01:16:53
Domino’s plus Gorge Greenery = awesome! hahahahaha
Carolyn Crystal
01:16:55
Are you collecting contact info from everyone who comes in, in case contact tracing is required later? What is the customer response to that? Is it required for Retail stores?
Michael & Brooke Pauly
01:17:16
yes what Carolyn just said
Jessica Nielsen. VP Operations/Pacific NW Federal Credit Union
01:18:52
Is the majority of businesses asking their customers to wear masks?
Pepi Gerald
01:23:24
yes to carolyn's question.
John - Doug's Hood River
01:24:38
Pepi, that info collection, every customer or just at the purchase?
Pepi Gerald
01:25:03
Any news about whether the city and port will open bathrooms?
Jenny - Waucoma Bookstore
01:25:04
Here is an article that addresses privacy concerns with COVID, including collecting personal information for contact tracing https://www.bookweb.org/news/privacy-and-free-speech-during-covid-19-577256
Kenya Kramer
01:29:48
Is there somewhere you recommend that we can purchase plexie glass?
Kirsten- Gorge Greenery
01:30:19
Tum a lum do you have plexi glass for sale?
Pepi Gerald
01:30:41
We got our plexiglass at tum a lum. they have assorted sizes, quality and thickness.
Ray Morris
01:31:48
Is it recommanded plexi at cleck out only or if you have display case is it recommanded.
Judy Dutcher
01:32:30
Good, I'll want to buy some for our offices at Copper West Real Estate once we re-open to the public.
plenty
01:34:10
john, what are you doing about cleaning hangers?
John - Doug's Hood River
01:35:19
we are wiping them down constantly with Clorox wipes, but also they sometimes get cleaned because we are steaming the clothes and hangers after try on
Pepi Gerald
01:40:38
John...the yes to carolyns question that I stated was meaning...yes, I want the answer to that question.
Pepi Gerald
01:43:02
We have no intention of opening our bathroom and are very concerned about out of towners having bathroom access.
Michael & Brooke Pauly
01:45:19
We will also not offer bathrooms
Sally Reichmuth
01:45:58
Pepi’s concern about availability of public restrooms is important …. Will put a lot of pressure on retail if there is no where to go
Pepi Gerald
01:47:55
What other clothing retailers have learned about sanitizing clothes. Everything we have read and webinars participated in there has been no faith in steam cleaning. Some hope for uv and blue light but no solid answers. Are there solid answers?
michelle, the renewal workshop
01:48:40
they say Steaming clothes is an effective sanitizer
Pepi Gerald
01:49:07
ok.
plenty
01:51:35
Thanks everyone!
Sally Reichmuth
01:52:00
Thank you