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Tuesday LTC Provider Call - ALF/RC - Shared screen with speaker view
Mike Palmieri (HHH)
01:10
hi
Amanda Gallagher
03:59
Hi Mike!
Sarah Anderson
04:02
Hi everyone! How are non-profit facilities being able to afford the $175 per test through ConvenientMD? Is there a less expensive route to test our employees who are not symptomatic? As many insurances are only willing to cover for employees who are symptomatic.
Jasmine Gosselin
04:57
Hi Sarah, call 271-5980, they will provide testing at no cost.
Sarah Anderson
06:52
Thank you, Jasmine.
Sarah Morazzini
07:16
Question for administrators: any thoughts on when you will start allowing family visits via patios or windows?
Sarah Morazzini
09:55
Jasmine, is your facility paying for the costs of doing that?
Sarah Morazzini
10:43
How did you get that set up?
Sarah Morazzini
11:20
Thank you!
Kailey Nowalk
11:44
We did the same thing as Jasmine! We called that number which is the Testing Coordinating Office.
Peter Touborg
11:54
Does this pertain to re-testing or only the initial test?
Jasmine Gosselin
12:29
Peter- this is for retesting for our staff, we already did the original testing with convenient md
Windham
12:35
Any re testing cost us 195$ at convenient MD
Sarah Anderson
13:27
Which test is provided through that route, Jasmine? Is it only the nasopharyngeal swab?
Stefan
13:40
We are deferring to Public Health. We are not comfortable making an independent decision without clear permission and guidance from DHHS.
Jasmine Gosselin
13:44
Sarah, I believe so.
Daniel Cunningham
14:36
I agree with Stefan - DPH has created some great guidelines for other industries, and we are waiting for this for ALF.
Windham
15:38
We are not offering communal dining nor outside visits w families ,or activities until we get clear guidance from DHHS
Kirstin Swanson
17:03
We have not offered communal dining or outside visitation until we receive specific guidance from public health or DHHS.
Windham
17:09
convenient MD just went up form 125 to 195$
Windham
18:32
Please repeat where the free testing is being done? I apologize -I missed this
Lisa Henderson-LeadingAge ME & NH
19:07
Testing Coordinating Office.271-5980
Tracey Hamlin-Landry
21:10
When your residents are walking outside do you have them accompanied by a staff member if they are traditional assisted living residents?
Stefan
21:27
I submitted this yesterday and know it will be addressed tomorrow but we are starting to be highly concerned with staff vacation plans this summer. While the guidance addresses staff traveling via public transport outside of ME,. NH and VT, there is no guidance about family coming up from out of state to visit and stay with staff. If they are to quarantine, this would be helpful to have in writing from Public Health. I am concerned about impact on staffing, but more so the risk to residents. I am concerned that a double-standard of sorts for staff vs. resident family members is going to put us at risk. If staff are visiting with loved ones, is that any different than our residents seeing their families. Is anyone else concerned both about the health risk as well as impact on staffing if staff do need to quarantine.
Kailey Nowalk
21:32
We got both staff and residents tested through the coordinating office. The National Guard came in and performed the testing. It went smoothly. We did get the results back in batches..some residents and staff mixed in over a period of 3 days.
Sarah Morazzini
22:20
No. We are only having staff members bring residents to appointments
Kailey Nowalk
22:21
We are not due to the updates with public health!
Windham
22:25
I had a lab tech come by to do an echo on a resident .she had driven from RI and had been with Covid patients 2 days prior. I turned her away-had I not screened thoroughly she would
Stefan
22:29
We are transporting residents. We are not permitting family. They also told us to use our bus and not staff cars due to the exposure risk.
Windham
22:45
have been a potential entry to this vulnerable
Windham
22:51
resident
Windham
25:07
I have a dietary aid travelling to assist her daughter w a move
Kelly Adams
25:13
we are in the middle of dealing with an employee who is flying to Utah in June.
Windham
25:15
to marylamnd
Windham
25:30
I have told her she needs to quarantine for 2 weeks and re test
Tracey Hamlin-Landry
25:31
We don't have any permissions to take any vacations at this time.
Kailey Nowalk
25:36
Our staff has been open and honest with us through this whole process which is extremely helpful. They are coming to us with questions and seem to be okay with the guidance we have been given.
Kelly Adams
26:17
we told her she needed to quarantine for 2 weeks when she came back and negative test. question of pay for those 2 weeks and precedent set to take a week and then essentially get 2 extra weeks paid :-(
Melissa Suckling
26:25
We are asking staff to speak with us prior to planning travel due to everything changing. Same as Kailey staff have been very open and honest.
Windham
26:36
same-honest and open.
Kelly Adams
26:52
correct
Kelly Adams
27:13
health care is an exception to the CARES Act
Jennifer Massicotte
27:27
I have a staff member, who wears a mask when working but we believe does not practice good measures outside of work, told us she does need to, because all you have to do is pray. I was at a loss for words
Kelly Adams
28:38
we don't have an obligation to pay, but I'm not sure if they can go on unemployment. then they get an extra $600 per week - why would they come back??
Kelly Adams
28:58
sorry - can't seem to unmute myself.
Jennifer Massicotte
29:08
My nurse gave an in-service to all employees.
Ciaran Smith--MVC
29:30
We have people who travel outside ME, NH, VT quar. for 14 days not paid. This is conveyed to them before they go.
Mike Palmieri (HHH)
30:01
Hi Amanda, I hope all is well.
gina queiros
33:59
contract includes outside companies such as housekeeping, laundry, dietary and agency
Sarah Morazzini
34:23
Has everyone been delayed in getting their stipend payments? We have only received one so far so I was just curious
lynnburton
34:47
If you hire an out of state nurse, would she have to quarantine for 2 weeks?
Todd
34:48
We just paid our agency LNA. I was told by by NHES that the Medicaid provider has to initiate
Louise Belanger
35:03
I have heard that they do qualify for unemployment benefits, but payment is not timely due to the increase in people collecting.
Cathy Gray
35:04
Who then pays the payroll taxes?
Todd
35:07
also confirmed with agency itself
Daniel Cunningham
35:22
Does anyone know where there is a DPH document stating the new travel guidelines for staff?
Todd
35:53
agency is paying payroll taxes
Jasmine Gosselin
35:54
https://www.nh.gov/covid19/resources-guidance/documents/employee-travel-guidance.pdf
Todd
36:11
they are billing us for the stipend and in turn paying their staff
Lisa Henderson-LeadingAge ME & NH
38:48
https://www.dhhs.nh.gov/dphs/cdcs/covid19/documents/employee-travel-guidance.pdf
Stefan
39:29
Has anyone had experience with the efforts to assist with staffing? This is a particular concern if staff do opt to travel/vacation and have to quarantine.
Stefan
39:53
Correct!
Lisa Henderson-LeadingAge ME & NH
42:26
DHHS.hfaregcorrespondence@nh.gov
Windham
43:52
auto included as they would stop and potentially sleep somehwere
gina queiros
43:53
Can you poll who is allowing staff to travel out of state?
Melissa Suckling
44:19
yes we are requiring quarantine
Windham
44:57
also elevator and sprinkler
Windham
46:30
where can I find the fire marshall report?
Brenda Pereira
49:00
I live in Massachusetts and have been allowed to work in NH every day
Elizabeth Pettiford
50:34
can still we waive the criminal background check during the covid-19?
Stefan
51:41
Do we legally have the right to deny travel?
Jennifer Massicotte
52:08
I still have been doing the background check, I mail them and they come back within a few days to a week
Doreen Shockley
52:26
clarification on background checks:
Doreen Shockley
52:29
The Department agrees to waive the requirement for a Department of Safety, NH State Police criminal background check, instead an online national criminal background check will be acceptable until the state of emergency has ended.
Jasmine Gosselin
56:51
Same for us going to Concord, regarding background checks. No issues.
Daniel Cunningham
57:29
my staff are worried about getting the document notarized as they are following strict safety protocol. Some legal docs do not need to be notarized in the current system - could a notarized signature be waived for us?
Kirstin Swanson
58:04
I am including a stamped, self-addressed envelope when you mail the background check to the state, it has been coming back in less than a weeks time.
Daniel Cunningham
59:25
yes
Doreen Shockley
01:01:14
https://www.governor.nh.gov/sites/g/files/ehbemt336/files/documents/emergency-order-11.pdf
Doreen Shockley
01:02:48
thank you all!