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Webinar: Getting Online with Shopify - Shared screen with speaker view
Julien Dorgere
19:29
is it possible to defer the trial if busy now?
Michelle Duffy Rudden
21:18
Hi Julien! Yes you can pause the store at no cost. Pop in to Settings>Plans & Permissions>Pause Store
Sharon Daly
22:59
Can a new business use shopify? Or does your business need to be widely established?
Michelle Duffy Rudden
23:39
Hi Sharon, You can be just at the idea stage! No prerequisite at all for when to get started :)
Sharon Daly
24:46
Thanks Michelle!
Michelle Duffy Rudden
24:56
No problem!
Dominick Whelan
25:40
Hi Michelle! Some businesses can’t use the TOV-Trade Online Voucher such as food business. Have you recommendations on how they can start on shopify, if it’s there first online store
Michelle Duffy Rudden
27:15
Hi Dominick! We’ve had a lot of restaurants join us recently. And we’ve even created a simple one page theme for them called Express: https://themes.shopify.com/themes/express
Michelle Duffy Rudden
28:02
Whether it’s restaurant or direct to consumer food business, or even wholesale producers, there’s a ton of possibilities for food on Shopify.
Michelle Duffy Rudden
28:52
Even without the TOV, the plans are very reasonable. More on that here: https://www.shopify.com/pricing
Michelle Duffy Rudden
29:24
The best thing to do would be start the free trial and contact support where we can walk you through setting up to match your business needs.
Dominick Whelan
29:51
Excellent :-D
Julien Dorgere
30:16
Can you use a subdomain, if you don't want your main domain to point to shopify?
Julien Dorgere
30:43
Say www.super8productions.ie for the main domain and shop.shopsuper8productions.ie as the shopify store for it?
Michelle Duffy Rudden
30:49
You can indeed use a subdomain Julien :)
Michelle Duffy Rudden
30:58
Same process re DNS settings
Michelle Duffy Rudden
31:33
Keep the questions coming folks!
Dominick Whelan
31:45
Some attendees are working with business associations and business groups. Do you have any recommendations on services for these groups.
Michelle Duffy Rudden
32:24
Yes you can set up services as products. You can also change the “Add to Cart” button to “Get Quote” etc.
Julien Dorgere
32:53
Also, have you fixed the issue with Paypal where if not registered as a Paypal merchant account, Paypal doesn't send the order confirmation to Shopify and it shows orders as abandoned. (which can be missed very easily)I have an old shopify account and that is the behaviour for the last number of years
Michelle Duffy Rudden
33:12
Dominick: You can create a multi-vendor marketplace where members would have their own login and could upload their own products and services
Shauna
33:34
Hi Michelle, if we have a domain name through active website but no shop active on it, do we need to set up a new 'shop' page on the website? Thanks
Michelle Duffy Rudden
34:00
Julien: That is a stipulation from PayPal, they want you to have a business account. It’s to help protect customers under their Buyer Protection policy
Michelle Duffy Rudden
34:45
Shauna: You could just connect the domain to the Shopify store or if you wanted to you could set up shop.mydomain.ie but that’s not essential
Shauna
35:15
Brilliant! Thanks
Julien Dorgere
35:43
ok. that's the thing indeed. Many of my customers paying for my services will "pay as a friend" to make savings (otherwise I charge the paypal related surcharge).0% vs 4% at the end of the year on a turnover is very big for a service based company...
Jessica Ridge
35:51
Hi Michelle, can the quantity section be linked to our in-store inventory?
Michelle Duffy Rudden
36:10
Julien that’s great to save but then they don’t have any protection if a business lets them down.
Michelle Duffy Rudden
36:56
Hi Jessica, yes you can set it to stop selling when it hits 0 inventory. Do you mean show the customer how many are left in stock?
Julien Dorgere
37:37
that's ok with my customers, as they are not ordering a product and the service they are paying for they know is reliable ;)
Mike
38:03
Would my company need to contact shopify to adjust quantity available if there were products damaged/theft in my store?
Jessica Ridge
38:07
Yes, but also if we are selling the same product in our physical shop and they sell out, can this be linked to shopify so the products will be reduced to zero there too?
Michelle Duffy Rudden
38:40
Mike: You can manually adjust your inventory yourself if that happens after a stocktake, writing off damages etc
Michelle Duffy Rudden
39:10
Jessica, you could use our POS and in person sales would come off the inventory!
Jessica Ridge
39:26
Ok, thanks :)
Michelle Duffy Rudden
40:14
Jessica: https://help.shopify.com/en/manual/sell-in-person
Mike
40:25
Thanks Michelle
Carmel
40:56
Is there a limit as to how many products you can sell at one time?
Michelle Duffy Rudden
40:58
Mike if there was a ton of adjustments to be made you can do it via a spreadsheet rather than one by one
Michelle Duffy Rudden
41:45
Carmel: No limit to how many products! But there is a limit to 100 variants (so colours, sizes etc) per product. You can override that using an app though :)
Carmel
42:11
ok, thanks
Michelle Duffy Rudden
44:38
These paid themes are another thing you can use your Online Trading Voucher from the LEO for
Michelle Duffy Rudden
44:50
But our free themes are awesome!
Michelle Duffy Rudden
47:03
Fake News Brian
Julien Dorgere
48:54
It's a pity the Online Trading Voucher scheme has run out of money very quickly. Hopefully more funds will come available to allow more applications soon.
Michelle Duffy Rudden
49:47
Yes that’s true Julien. It is great to see it was taken up by so many businesses. Hopefully helping them survive and thrive beyond this time.
Michelle Duffy Rudden
51:32
Julien, Shopify Payments could be a good workaround for your PayPal issue?
Dominick Whelan
54:21
If you’ve a 1000 product stocktake where can the excel sheet be uploaded to the account?
Dominick Whelan
55:24
:-D
Julien Dorgere
57:10
Multi vendor sounds really good actually
Julien Dorgere
57:56
Can the multi vendor not only separate input for products, but also for respective payments if say 2 or 3 businesses/people link together
Julien Dorgere
58:54
yes for examplemy main site is www.super8ireland.com
Julien Dorgere
59:16
but i have a shopify account on a subdomain http://shop.super8ireland.com/ which redirects to the shopify store
Julien Dorgere
59:43
different bank accounts
Julien Dorgere
59:51
great
Julien Dorgere
01:00:33
great
Julien Dorgere
01:00:46
can you send me the link to this app?
Jessica Ridge
01:00:50
Thank you