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High Holiday Membership and Messaging Webinar - Shared screen with speaker view
IJ Rosenblum
30:31
5PM EST or PST?
Jennifer Stofman
46:51
This will all be on the website cjhighholidays.com
Sam Levine
53:55
What is the size of your congregation please?
Jennifer Stofman
54:08
275
Dan Cohn
01:19:23
What’s your approach with members who don’t answer or return your calls? I find that it’s easier to reach folks right now, but there are still many who are wary of answering a call from an unrecognized number.
IJ Rosenblum
01:19:26
Have asked for previous years family purchases, asked group to reach out and offer the zoom code (ticket), at a reduction of what they bought previous years. Members will get a code
Arlene Bryer
01:20:16
When I did that, got very negative feedback when we requested a specific amount
Gail Duner
01:20:56
do you do a high holiday appeal/Kol Nidre Appeal or is it just a one time annual commitment
Amy Schulman
01:21:01
For those congregations who stick to a single fundraising campaign during the year (David etc), do you follow up with those members who have given in the past but not yet this year?
Rabbi Adrienne Rubin
01:21:22
Have any of you conducted surveys of members to find out what they find most valuable in their synagogue community.
Ellen
01:21:39
No one takes cell calls from a number they don't know!
Temple Torat Emet
01:21:41
Virtual Services will be available free of charge to the community, hopefully we will get donations.
Eileen Wallen
01:21:54
HOW DO YOU KEEP IN TOUCH REGULARLY WITH ALL MEMBERS WHO EITHER ARE NOT TECHNICALLY SAVVY OR JUST DON’T PAY ATTENTION TO EMAIL. I know phone calls are absolutely valuable but isn’t it imperative or helpful to keep in touch with members who don’t respond to calls
judithavner
01:21:54
we have made calls and people answered, or even called back when we left a message. The calls were really welcomed by congregants
Dan Cohn
01:22:01
Thank you! Agree on calling cell numbers. Might also help to text first?
Jody Dietch
01:22:03
we did a survey
Ellen
01:22:19
Yes, text first helps!
KIM
01:22:34
We have a program that shows the synagogue number when calling
Arlene Bryer
01:22:37
As speaker noted, very difficult to get volunteers to call members, even when asking board members to volunteer.
Elian Bar-Av
01:23:53
Calls: Divvy up membership list; appoint a contact person for that part of the list; distribute THAT person's contact # to that section of the list; ask that the members enter that # into their cell database
Kristin
01:23:54
What about people under 40 years old, they do NOT like or want phone calls?
Debbie
01:24:03
Our members appreciate calls from the rabbi, board and executive director. They are most responsive to a weekly print newsletter we are mailing because of my concern for our non-technical, sheltered at home along members. Its time consuming to produce and expensive to mail so I added a note calling for sponsors and we now have a waiting list of sponsors.
Amy Schulman
01:24:18
@Elissa- love your new email structure. Do you think your members really read the whole thing through? Or any concerns of suffering email fatigue?
Ellen
01:25:15
We use a combination of calls, emails, online bulletin and FB. No one thing works for everyone. It's quite frustrating.
Elissa Pollack
01:25:17
We have a decent open rate — 60%+, but whether those who open read it all and retain anything…that’s hard to know.
Elian Bar-Av
01:25:17
Those under 40: email with a request to call the assigned person
Debra R
01:25:38
Thank you for all the information
Emily
01:25:40
Thank you. Well done, folks.
Ellen
01:25:57
Wonderful!
Jackie Rosenfeld
01:26:03
Thank you all for sharing your ideas.
judithavner
01:26:22
excellent. thank you