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CC Live Episode 7 | Getting ahead of the competition: The value of client engagement consultancy
Retaining existing clients and beating the competition for new business is set to get fierce in the aftermath of Covid-19. So how can you get ahead? We speak to Daphne Thissen, a freelance consultant who has worked with big clients including Sainsbury's and Selfridges as well as Ben Tebbutt, a commercial property consultant in retail and leisure about their approaches to client engagement in various sectors. We also address the demand for client listening with Victoria Brambini, managing director of Perfect Circle and internal engagement tactics with Sara Harraway, director at CMPG Architects as client insight becomes essential to adapt to the current climate.

Jul 31, 2020 02:00 PM in London

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