Assertive people know how to deal with bullies, manipulators, and passive individuals. This webinar teaches the finer points of effective communication to keep you focused, calm, and in control of YOU!
Learn to think on your feet as people throw the barbs, plot behind your back, or don't speak up. The only behavior you can manage is your own, but you can be better prepared for "them!"
Topics include staying calm in the face of a bully, the best response to sneaky people who can't be trusted, and how to get less than confident people to be more engaged. You will also learn what triggers the bully and how to stay ahead of their game - you can do it! And learn tips on avoiding being manipulated and taken advantage of as well as not taking things personally.
Upon each webinar registration and a paid fee of $17.95, a workbook will be available for download to maximize the learning experience.
And each participant will receive a certificate of completion post-webinar with our thanks for attending.