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Leading Your Organization Using the ITIL® 4 Framework
Wednesday March 10, 2021 11:00am PST!

Join us for a quick look at the new ITIL® 4 Foundation course. ITIL® 4 provides a practical and flexible approach for moving into the new world of digital transformation and embracing an end-to-end operating model for the delivery and operation of products and services. The Service Value System is at the heart of the new framework and brings together all parts of the core guidance of ITIL 4. This webinar introduces how this guidance might be applied in an organization and how critical it is for professional development.

Mar 10, 2021 11:00 AM in Pacific Time (US and Canada)

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Rusty Robinson
President @Performance 360
Rusty is a versatile and results-driven leader with extensive experience in IT service management, systems alignment/integration, process improvement, and training delivery & development. He helps organizations accomplish business and strategic digital transformation initiatives driving customer success. He is a certified ITIL Expert, ITIL 4 Managing Professional, and ITIL 4 Strategic Leader. Rusty is retired US Navy of 22 years, supervising missile weapon systems and conducting leadership training for senior leaders.