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Staying connected with your community during a pandemic

"2020 has been the biggest challenge our industry has ever faced and will probably ever face (Surely!) Companies have had to think outside the box to stay connected with their customers and online communities have become more important than ever. Neil Thompson started the Delegate Wranglers as a Facebook group in 2014 and it has since grown to be one of the most engaged communities of event organisers with over 21,000 members.

In this session Martin Fullard, editorial director at Mash Media will interview Neil discussing how he built an online presence from scratch, why creating a sense of community is so important for engagement, and why staying connected online is vital in helping to keep up morale."

Jan 14, 2021 04:00 PM in London