We encourage you to join us on 18th November for a compelling and frank discussion assessing just how far Australian retailers have gone in the pursuit of heightened customer loyalty. As we move into 2021, retaining loyal customers will require a non traditional approach.
During the discussion, we’ll be placing the spotlight on the current transformational strategies which are forging new levels of loyalty and how you can apply these. We’ll also be taking live questions to ensure a clear view of the critical next steps to impactful loyalty can be achieved for Australian retailers.
To kick off the discussion we have asked: Yann Souiliart, former head of Engineering, Qantas, Joshua Emblin, Territory Sales Manager, APAC – Commercetools and Shane Lenton, CIO, CUE to share their perspectives.
We encourage you to join in and assess where you sit on the loyalty scale – is it time for transformation?