Many organizations start their quality process automation journey with document control to easily identify, control and track all their documented processes and procedures in a centralized and secure location. Once the first application is adding value, then organizations expand their use of the QMS.
Purple is growing rapidly in the hyper competitive mattress market by focusing on innovation and quality with significant results, including a #1 rating in customer satisfaction by JD Power for 2 years in a row.
Join Anna Cook, Quality Systems Engineer at Purple, as she shares how they have automated quality processes at Purple. You'll learn how with one solution they combined standard out of the box applications with highly configured ones to meet their unique needs.
You’ll also learn:
• The quality and business benefits Purple achieved through automated document control, CAPA and nonconformances.
• Purple’s decision-making process for deploying out-of-the-box applications versus configured solutions
• Best practices and lessons learned in the Purple quality journey
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