With the initial disruption of the pandemic now past, the insurance industry is looking to modernize how insurers and broker dealers interact with clients. Traditionally, carriers and agents relied on face-to-face meetings with customers to complete business applications, disclosures and policies, and insurance claims. But in our increasingly remote world, consumers have come to expect the ability to conduct business remotely, with any device they choose, and at their own convenience.
Despite a surge in all-things “digital”, customers still value the human connection. That’s why a human-digital hybrid model is an important combination for replicating the in-person experience.
In this webinar, we’ll share examples of how Canadian insurers can bring the human connection to digital insurance processes.
By registering you consent to use of your contact information by OneSpan and Insurance-Canada.ca can reach out to you. You can opt out of communications at any time.