Design Exchange is back online in August
This month we are joined by:
Chris Burns, Product Manager
We’re All User-Centred, Aren’t We?
As people who contribute to the creation of products, services and experiences, we are all user-centred by default, or are we?
Chris will discuss his recent experience of working with a small team to create multiple digital products for Team GB’s Olympic and Paralympic athletes, coaches and support staff. He will talk about the challenges he faced and how we worked with sceptical stakeholders to adopt user-centred design principles which were slowly ingrained into everything they did.