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Ethical Frameworks for the Use of Technology in Career Services
The immediate impact of the COVID-19 pandemic significantly altered the ways in which we work, study, and live. To provide continuous service to clients, many career services practitioners quickly embraced new communication, social media, and other technologies to engage with clients in remote service delivery.

These technologies have provided many benefits. But, have we also reflected on the challenges they introduce? For example, have we considered issues such as equitable access to services, informed consent, confidentiality, and data security? As immediate crises subside and we look toward longer-term strategies to support clients, this is an ideal time to reconnect with ethical frameworks to inform our practice.

This webinar helps career services professionals enhance their ethical sensitivities and empowers communication about difficult topics across our field. Together, we engage a proactive approach to exploring ethical issues related to the use of technology and social media in practice. We discuss both the foundational principles of ethical practice and the sources of tension from which dilemmas may arise. Real-world examples are explored via interactive polls and case study discussion, encouraging participants to learn through application.

Approached thoughtfully, ethical dilemmas can be prime opportunities for learning that enhance the effectiveness of our career services practice. The key to achieving this is helping career services professionals develop skills and comfort to proactively engage ethics conversations – to dialogue before issues have a chance to overwhelm us.

Professional Standards Competency - Communication and interpersonal skills

Time Zones


Victoria, New South Wales, Tasmania, ACT - 11:00
South Australia - 10:30
Queensland - 10:00
Northern Territory - 09:30
Western Australia - 08:00


For times in your area please visit - www.timeanddate.com

Oct 15, 2020 11:00 AM in Canberra, Melbourne, Sydney

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Registration fee A$25.00AUD
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Julia Panke Makela
Associate Director for Assessment and Research @The Career Center at the University of Illinois
Julia Panke Makela, PhD serves as the Associate Director for Assessment and Research at The Career Center at the University of Illinois at Urbana-Champaign. She has 20 years of experience in career development and higher education, embracing counseling, research, and program evaluation roles. Julia has served as a member of the National Career Development Association’s (NCDA) Ethics Committee since 2005 (Chair from 2009 – 2012). She is the lead author of NCDA’s ethics case study monographs and the founder of the Ethics in a Nutshell column in the Career Developments Magazine. Julia is an NCDA Fellow and a Nationally Certified Counselor.