Join us in our next webinar to discover how powerful and effective Behavioral AI and Voice Data can be for your organisation. Every company engages daily in thousands of conversations with its customers. The efficiency and outcomes of those conversations have a significant influence on sales, costs, and profitability. What you aren’t aware of is how powerful the Behavioral and Emotional dynamic of these conversations are.
Behavioral AI is not only changing how we communicate at work, it has the potential to reimagine business processes, culture, and customer experience. It can empower companies to focus on efficiency, performance and positive outcomes, while pursuing enhanced customer satisfaction.
Join Dr. Nassos Katsamanis, VP of Engineering at Behavioral Signals, Petr Stransky, Managing Director at Stransky Consulting, and special host Kate Coops, Innovation Specialist, and Manager at KPMG for our webinar where you’ll learn how Behavioral AI can be used in practical implementations with tangible results that increase efficiency of your conversation with customers by 20%.
You will learn...
— How Behavioral AI can have an impact on the quality of customer conversations with a measurable increase of 20% on actual outcomes
— Why Behavioral AI can contribute to the digital transformation of your organisation, by upgrading the role of AI in operations
— How Behavioral AI technology drives insights from both customer and company representatives helping companies grow internal performance
— Get deeper insights from a real world case study, involving a European Financial Institution, and how Behavioral AI managed to increase revenues by 20%, while lowering call center costs by 7.6%
— Discover how Behavioral AI can improve performance and efficiency for one of the toughest customer conversations: debt restructuring and cash collection