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How to Best Ensure ADA Compliance for Your Property’s Website
Presented by Jordan B. Schwartz and Megan S. Shaked

Another year has gone by, and yet the lawsuits filed against hotels and other places of public accommodation alleging violations of the Americans with Disabilities Act (“ADA”) continues to increase. We still see hundreds of lawsuits filed each month against hotels for their failure to identify and describe accessible features at their properties in sufficient detail on their websites. Many of these lawsuits continue to allege that Online Travel Agencies (“OTAs”) such Expedia, Hotels.com, or Orbitz fail to provide information about the accessible amenities of the hotel, including its rooms, to individuals with disabilities, or fail to allow an individual with a disability to book an accessible guestroom. While it may seem counterintuitive that a Hotel would be responsible for the information provided on the OTAs website, that often is the case.

A ton of ADA lawsuits also continue to be filed every day alleging that hotel websites cannot be used by individuals with visual or hearing impairments (in particular websites that utilize PDFs). Thus, it is extremely important that businesses ensure the accessibility of their websites while also providing an appropriate “accessibility statement” explaining to users the steps you have taken to improve your website’s accessibility.

Unfortunately, there is no sign that these types of lawsuits are slowing down. On the contrary, a plethora of these lawsuits continued to be filed each and every day.

During this webinar participants will learn about:

• What accessible features to list on your website to reduce your legal exposure
• What questions to ask OTAs to ensure that they are not creating liability for your property
• Best practices for ensuring that your website is accessible.
• Tips for drafting an appropriate website accessibility statement;
• How to decrease your overall legal exposure

This program is valid for 1.00 PDCs for the SHRM-CPSM or SHRM-SCPSM.

Sep 21, 2022 01:00 PM in Eastern Time (US and Canada)

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Speakers

Jordan B. Schwartz
Partner, Labor • Employment Practice Group, Conn Maciel Carey LLP
Jordan B. Schwartz is a partner in Conn Maciel Carey’s national Labor • Employment Practice Group. He focuses his practice on representing employers in all aspects of the employment relationship. Mr. Schwartz defends employers against claims of discrimination and harassment, wage and hour violations, misappropriation of trade secrets, and breaches of non-compete agreements and other restrictive covenants. He has particular expertise defending property owners and managers against claims by hotel guests alleging lack of accessibility under Title III of the Americans with Disabilities Act (“ADA”), and routinely conducts on-site inspections of properties and modifies their policies and practices to ensure compliance with the ADA. Mr. Schwartz also routinely defends employers against claims under the Fair Labor Standards Act and state wage and hour laws. Mr. Schwartz has extensive expertise in the hospitality industry.
Megan S. Shaked
Associate, Conn Maciel Carey LLP
Megan S. Shaked is an associate in the San Francisco office of Conn Maciel Carey LLP. She represents employers on a wide range of employment matters, including claims of discrimination and harassment, wrongful termination, wage and hour violations and whistle blowing. She also represents clients against claims brought by patrons alleging lack of accessibility under Title III of the ADA and the California Unruh and Disabled Persons Acts.