The pandemic has accelerated the trend for service providers to move their product online or risk going out of business, making traditional ID methods of onboarding customers more challenging. But what does the future hold for a post-pandemic world? Will we see a return to paper documents, or will Digital ID become the new normal? Proponents of Digital-ID see it as an effective solution, streamlining and speeding up identification processes, reducing the cost of onboarding, managing customer risk, and preventing fraud. But just how inclusive is Digital-ID? Does it increase or decrease access to financial services, including for people who have previously struggled with formal ID requirements? What are the downsides, regulatory and technical hurdles of introducing Digital-ID?
Our international panel of expert speakers shares their insight into how different Digital-ID approaches balance the twin goals of inclusion and security. Join us for a comprehensive 90-minute session, featuring how global Digital ID programmes are bringing services to excluded customers, followed by a discussion about what the UK can learn from initiatives elsewhere.