webinar register page

Webinar banner
[WEBINAR] Automating GAP Claims
Guest speaker Lori Arce joins us to share JM&A Group's experience as an Innovation Partner implementing our new GAP Claim Consumer and Lender Portal. Register to learn about this powerful add-on as we run through its exciting features, including:

- Consumer self-registration
- 24/7 claim initiation
- Mobile document upload
- Automatic claim status updates

Sep 24, 2020 11:00 AM in Central Time (US and Canada)

Webinar logo
* Required information


Mark Nagelvoort
President & CEO @PCMI
Mark is a seasoned executive with 30+ years of experience in developing software administration systems in the Extended Warranty and F&I Product industry. He specializes in using his expansive knowledge to help customers establish all phases of their extended warranty programs including sales, policy and claim administration, risk management, and offshore reinsurance within our PCRS software.
Greg Kasprzycki
Greg is responsible for the strategy and execution of the product roadmap for PCRS. This includes product vision, innovation, and development to ensure that the company satisfies customer needs. With 20+ years of industry experience and extensive knowledge of our PCRS system, Greg is able to balance the goals of our software with the business needs.
Lori Arce
Director, Customer Services @JM&A Group
Lori is a long-time member of the JM&A Group team, with 19 years of experience within the company in various capacities. Her current role as Director of Claims & Customer Service sees her responsibilities spread across multiple areas, including GAP Claims & Customer Service, Mechanical Claims Payment, and Tier 1 Customer Service.