Speaker: Julie Timm, CEO of GRTC
When COVID hit the US, every transit system across the country was affected. For many, ridership numbers were significantly reduced. GRTC in Richmond, VA went through a process pre-pandemic to explore the populations and areas that had high levels of diversity. This process ended up being highly beneficial to evaluate how resources could be reallocated during the peak of the pandemic. Join us as we explore the journey that GRTC took to ensure that their diverse ridership was served before, during, and after the COVID pandemic.