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Rethinking Quality Management from the Top Down

Every EMS system has some type of quality function. They brag about peer review, 100% chart audit, or how fully integrated training is with QI. Yet, when you ask them what they have actually made better, they look like a deer caught in the headlights.

In this interactive session, FirstWatch Improvement Guide, Mike Taigman, and incoming National EMS Management Association President, Brooke Burton will show you how senior leaders can take ownership of Quality Improvement. You’ll see how you can improve resuscitation rates, pain management, 911 call to balloon time, the percentage of fires contained to the room of origin, and anything else that matters in your system. You’ll learn how to use data effectively and efficiently to make this happen. This patient-centered approach helps you clarify what to monitor, how to track it, and how to make meaningful improvements.

Apr 19, 2022 01:00 PM in Central Time (US and Canada)