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Behaviour Change and Recycling Contamination


Jul 2, 2020 08:39 AM

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Stephen Bates
Behaviour Change Communications Expert @Resources and Waste Advisory Group
Stephen is a global leader for behaviour change communications in the waste management and environmental sector; a specialism that spans almost 30 years during which he has been responsible for some of the most effective campaigns of their type that have been successful in motivating change related to environmental behaviours and attitudes. It’s estimated that over half of all UK households have been positively influenced in some way by Stephen’s work. Internationally, Stephen works in the environmental, economic and social development sectors, developing behaviour change strategies and communications in post-conflict, low income and emerging economic regions.
Sarah Ottaway
Sustainability and Social Value Lead @SUEZ recycling and recovery UK
Sarah Ottaway became SUEZ recycling and recovery UK’s Sustainability and Social Value Lead in 2019, after 12 years delivering various programmes related to service enhancement, innovation and behaviour change in SUEZ’s public sector operations. In 2018 and 2019, Sarah was included in the Lets Recycle 35 under 35 “young guns” due to her efforts having a notable impact in the resources sector. Sarah is currently responsible for developing the sustainability of SUEZ’s services and leading the continual improvement of its social value impact, while utilising her experiences to support SUEZ’s policy and circular economy activities.
Gemma Scott
@Resource London
Gemma manages the Resource London activity to improve recycling performance in London’s purpose built flats. Gemma works closely with London’s waste authorities and other stakeholders including housing providers and planners to support them in looking at the most cost effective interventions for improving performance in existing flats as well as proposed new flatted developments. Gemma has worked for LWARB since 2009 and during her time managed LWARB’s previous Efficiencies Programme, which identified efficiencies for London boroughs in their waste management services. Gemma is a Chartered Waste Manager with over 20 years in the industry working in and with local authority waste teams and the private sector. Previously she worked as the Recycling Manager at the London Borough of Richmond, as Senior Recycling Officer at London Borough of Camden and for Veolia Environmental Services in business development and contract management.