30 Minutes To Mastering Your Law Firm's Phones: Sell more consults, impress your callers, and capture more leads.
This power lunch webinar is going to be presented by Elena Lujan, Growth Solution Strategist at Back Office Betties. Elena has helped hundreds of attorneys optimize their phone & web chat intake.
Topics will include:
- How to evaluate your current phone performance
- In-house vs virtual solutions
- Top mistakes made when hiring receptionists
- Five critical interview questions
- Documenting your intake process
- How hiring the right receptionist can pay for itself