Complacency often has a negative annotation and is often referred to as an attitude issue. However, looking at complacency from a neurological perspective, we could describe it as a very common human state of being that is characterised by a lack of focus and automatic behaviour. This is the result of a perceived lack of risk. mostly caused by repetitive work or high levels of experience. Better understanding complacency gives us access to a reduction in risk blindness a renewed focus on safety.
Join Robert Wentzel, Safety Leadership Expert, to look at this is more detail.
• Learn about complacency as a human characteristic
• Look at the potential impact of complacent behaviour
• Explore the specific risks of complacency in times of change
• Learn how to recognise and combat complacency