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Delivering Customer Excellence in a Complex, Multi-Channel World
Join Decision Management Solutions on April 19th for a discussion around how you can deliver customer excellence in a complex, multi-channel world. In a recent McKinsey article, they discussed how B2B companies want an “always-on, personalized, omnichannel experience”. These customers want more from their B2B sellers — “more channels, more convenience, and a more personalized experience".

During this webinar we will look at how digital decisioning can help clients get what they want most across all channels:
1. Consistency
2. Limitless transaction types
3. A personalized user experience

Apr 19, 2022 02:00 PM in Eastern Time (US and Canada)

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