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How to make subscribers fall in love with your brand, over & over again, with Zephr, Jysk Fynske & Capital Economics
After the influx of subscriptions seen by many digital media publishers through 2020, the question turns to how businesses will retain and even grow those customers when it comes time to renew them. Moderated by FIPP CEO James Hewes, our panel of guests will explore how publishers should be looking to adapt their offering in order to create optimal user experiences that are designed to increase customer satisfaction and ultimately aid retention. The panel will help attendees get an understanding of how to identify your customers’ lifecycle and gain insights into how best to adapt your product to delight customers and avoid dreaded churn.

Dec 10, 2020 02:00 PM in London

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Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: James Hewes.