Date: 18 May 2022
Time: 10:30pm HKT/ 8pm IST （1hour)
1. What is the customer lifecycle - and how can we help them along the journey?
2. Attract the interested customers in a personalised way
3. Engage and support them during the sales process - offer updates/personalised offers, recover abandoned cart, all can be scheduled &automated !
4. Delight your customer throughout sales & post-sales - by agent collaboration and bot!