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Consumer lawsuits are a lot like playing Whac-a-mole; just as the industry defends itself against one type of challenge/claim filed by consumers, another one pops up. Making sure you are staying on top of what consumers are claiming in lawsuits not only can help you identify potential problem areas in your own operation, but also can provide information about trends and other patterns that can help you connect and collect more. In this webinar, sponsored by WebRecon, a panel of experts will break down the trends that they are seeing on the litigation side of the industry, to make sure you know exactly what consumers are thinking and doing in that area of the business.