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EMS, we've got major issues: A discussion of the 2021 EMS Trend Report's findings and strategies to combat the major issues facing EMS as reported by field providers and leaders
“Better” … “need” … “increase” – from triage protocols to safety equipment, mental health support, staffing and training, the 2021 EMS Trend Report produced by EMS1, Fitch & Associates and NEMSMA, with data partner EMS Survey Team, identified several areas in which providers want to see change in EMS.
Join Maria Beermann-Foat, PhD, MBA, NRP; Lyn Berghuis, BS; Greg Friese, MS, NRP; Rob Lawrence; and Thomas Moore, BS, for an interactive event in which our panelists will tackle some of the biggest challenges on everyone’s mind, and the action steps EMS leaders should take to give providers what they need to stay safe, well and satisfied with their agencies.

Dec 14, 2021 01:00 PM in Central Time (US and Canada)

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Maria Beermann-Foat
Battalion Chief @MED-ACT
Maria Beermann-Foat, PhD, MBA, NRP, has over 20 years of prehospital emergency care experience in privately-owned, hospital-based and county government-based emergency services. Dr. Beermann-Foat has served the community of Johnson County (Kan.) since 1999 and currently serves as a battalion chief of operations for MED-ACT- Emergency Medical Services. Since first joining the department as a paramedic, she moved up the ranks in the roles of community education officer/PIO, captain/field training officer, battalion chief of training, and division chief of quality management.
Lyn Berghuis
Experience Improvement Specialist @EMS Survey Team
Ms. Berghuis has more than 15 years of healthcare experience working in a variety of leadership capacities. These include spearheading major patient experience improvement initiatives, creating and conducting new hire customer service training, managing complex service recovery situations, and co-facilitating Lean exercises such as value stream mapping. She has extraordinary command of data analytics, performance improvement initiatives and goal setting. Ms. Berghuis has worked with leading healthcare organizations such as BayCare Health System (Tampa), Froedtert Health (Wisconsin), Georgia Health System (Georgia), MemorialCare (California), Poudre Valley Health (Colorado), St. Joseph Health System (Texas) and Mayo Health Clinic (Minnesota). She received her Bachelor of Science in Business Administration, specializing in Hospitality Management and graduated Summa Cum Laude from Fort Lauderdale College. She obtained her Lean Healthcare Certification from the University of Michigan, Co
Greg Friese
Editorial Director @Lexipol
Greg Friese, MS, NRP, is the Lexipol Editorial Director, leading the efforts of the editorial team on Police1, FireRescue1, Corrections1 and EMS1. Greg served as the EMS1 editor-in-chief for five years. He has a bachelor's degree from the University of Wisconsin-Madison and a master's degree from the University of Idaho. He is an educator, author, national registry paramedic since 2005, and a long-distance runner. Greg was a 2010 recipient of the EMS 10 Award for innovation. He is also a three-time Jesse H. Neal award winner, the most prestigious award in specialized journalism, and the 2018 Eddie Award winner for best Column/Blog.
Rob Lawrence
Director of Strategic Implementation @Pro EMS
Rob Lawrence has been a leader in civilian and military EMS for over a quarter of a century. Currently, he works on both coasts in part-time roles as director of strategic implementation of PRO EMS Cambridge, Massachusetts, and as executive director of the California Ambulance Association. Rob is also the principal of Robert Lawrence Consulting. He previously served as the chief operating officer of Paramedics Plus in Alameda County, California, and COO of the Richmond Ambulance Authority (Virginia), which won both state and national EMS Agency of the Year awards during his 10-year tenure. Rob also writes and podcasts at EMS1, is a member of the EMS1 Editorial Advisory Board, and co-hosts the popular FirstWatch "Conversations that Matters" web series.
Thomas Moore
Senior Associate @Fitch & Associates
Mr. Moore serves as MedServ’s Director of Emergency Medical Services for University Medical Center EMS in Lubbock, Texas. In addition to on-site management services, he coordinates client engagements and assessments and serves as faculty for the Ambulance Service Manager and Communications Center Manager certification programs. Thomas’ areas of expertise include risk management, stakeholder relations, financial analysis, system design, operations and technology optimization, data and strategic analysis and public affairs. He is a graduate of the Ambulance Service Manager program and was the recipient of the Jerry Love Leadership Award.