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MDM Webcast: Create More Revenue-Generating Hours for Your Customer Service Team

00:57:00

Mar 11, 2021 12:34 PM

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Speakers

Ray Grady
President & CEO @Conexiom
Ray comes to Conexiom from Salesforce B2B Commerce, where he held the role of SVP, COO and GM. Previously, Grady was President and COO of CloudCraze, where he led the company through its 2018 acquisition by Salesforce.
Brian Webb
Director, Sales Operations @D&H Distributing
The Sales Operations team oversees business critical transactions and processes for D&H Distributing operating in the U.S. and Canada. This is includes all post sales activities including customer service and experience. D&H is a Privately-Held ESOP Company and rising on the Forbes Largest Private Companies list. We are an employee-owned company which means our partners success bis our priority. Your success is our success. D&H continues to climb up the Forbes Largest private companies list alongside top brands in the country.
Joe Loucks
Global Director of Sales Operations @ADI Global
Joe Loucks has over 20 years distribution experience, 15 years with ADI. As Global Sales Operations Director, he drives a number of initiatives to improve sales effectiveness and productivity.