With Covid restrictions relaxing and employees pushing for greater working flexibility – businesses are under increased pressure to run a hybrid working model. Although there are benefits to operating a hybrid operation, it opens organisations up to new risks and employee management challenges. These include:
· Data and payment security
· Secure corporate application access
· Management of working patterns, productivity and conditions
· Increased employee liabilities and insurance risk
· Employee wellbeing
· Staff onboarding and training
In this joint webinar with Contact Centre Panel, we will ask leading contact centre experts how can businesses create a secure, productive, flexible, low risk working environment for their teams to flourish and achieve wherever they work. Jonathan Billing, Marketing Director, Contact Centre Panel, will chair an 'around the coffee table' style debate to hear the views of our expert panelists. The session will include an audience Q & A, where you will get the opportunity to ask the panelists questions.