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Introducing Process Improvement to New Employees

01:10:00

Nov 9, 2021 09:04 AM

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Speakers

Derek Benson
Application Support Manager @PQ Systems
Derek provides both on-site and remote assistance to customers around the globe. He brings a background of technical expertise to his support role, and leads training sessions, seminars, and webinars for new and practiced software customers. Derek has presented on SPC best practices at ASQ section meetings.
Shreya Gautam
Application Support Specialist @PQ Systems
Shreya provides product assistance to PQ Systems global customer base. She has a broad technical background and an MBA with a concentration in IT Management, which she puts to use diagnosing and resolving support issues. Shreya has conducted several webinars for PQ and has led training sessions for a variety of organizations.