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Outsource your L0 & L1 Support to Chatbot

00:17:00

Aug 12, 2021 10:50 AM

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Speakers

Pratap Gulabrao
VP Global Digital Operations @Cognitus Consulting
•20+ year’s technology management experience, with proven track record of leveraging technology in Manufacturing, Distribution, Aerospace and Automotive. •Worked in various capacities and leadership roles: IT delivery/Application Support, Business Relationship Management, & PMO for large organizations. Strong proponent of cloud platforms and experience in converging digital assets to hybrid state to provide reliability, scalability, and platform for next gen technology •Global IT experience to own, manage, automate, and innovate digital assets, Network, Security in an ERP in ITIL & ITSM environment. •Solid experience in managing ERP IT portfolio working with global team and resources. •Strong M&A and consolidation experience for rolling out ERP across multiple locations globally. •Experience working with Vendors management in AMS and MSP, negotiating contract and developing SLA's. •Strong fiscal management experience.