Leadership rounding on patients can have a profound impact on patient's experience when an empathetic leader builds a relationship with the patient based on respect and trust. Mastering the skills behind a purposeful round involves not only inquiring about experience but gently influencing experience.
In this webinar, we will explore how users can move beyond using leadership rounding as a method to survey to a daily practice that empowers patients and creates a remarkable moment on their journey.
- Learn unique tactics to improve HCAHPS from leadership rounds
- Understand where organizations go wrong when setting up their rounding practice
- Get a copy of our ebook on Best Practices for Leadership Rounding as a takeaway
Nobl is a leading healthcare software company focused on helping healthcare providers capture real-time feedback from patients and staff through the Nobl Rounding Platform. Highly configurable and workflow minded, the platform is designed to help hardwire all types of rounding in organizations from hourly patient rounding to leadership rounding on staff. Through our insightful analytics and process improvement support our partners accelerate improvements in patient experience, staff engagement, and consistency of care.
Since our foundation in 2012, our mission has remained to make exceptional care the standard in healthcare.
Visit us at: noblhealth.com