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Patient- and Family-Centered Care and Pediatric Partnerships during COVID-19: Focusing on the Most Vulnerable Children
How do we ensure that children with special health care needs, the biggest “consumers” of pediatric health care, receive the care (health and otherwise) that they need in the time of the pandemic? Join us for a webinar with IPFCC staff members Cara Coleman and Deborah Dokken who will summarize learnings from the field. They will be joined by staff from Children’s National Hospital in Washington, DC who will share how their Parent Navigator program and other services have been able to reach the most vulnerable patients and families, using innovative telehealth techniques and the involvement of family advisors.

Who Should Attend:
• Family advisors/partners; members of Family Advisory Committees
• Coordinators responsible for implementing patient- and family-centered initiatives
• Patient experience/patient relations personnel
• Psychosocial staff in pediatric settings
• Other providers of medical care and other supports to children

Webinar Objectives:
• Summarize the impact of the COVID-19 pandemic on children with special health care needs and their families
• Discuss how patient- and family-centered care, including its emphasis on partnerships, must continue to be the framework for providing care to children with special healthcare needs
• Share the experience of a pediatric hospital in a large metropolitan area in adapting its services to meet the needs of children and their families during the pandemic

Jun 25, 2020 12:00 PM in Eastern Time (US and Canada)

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