Any dictionary will help determine the difference between ‘data’, ‘information’ and ‘intelligence’, and there are many different types of each. They can all contribute to what is defined as an ‘incident’ so often the starting point for generating the attention of security personnel. So how well do we understand the importance of ‘incident reporting’? What constitutes a good incident report, and what complicates it? We know that sometimes language is an issue, and sometimes resources, sometimes it relates to a lack of skill sets, and others inadequate technology each often a reflection of a lack of resources or investment. Yet if knowledge of the incident is compromised then the knock-on effects, at least for good security, can be serious. It means losses may not be able to be quantified, assessments of seriousness and impact can only be partial, and subsequent decisions about what to do are likely to be imperfect. This webinar will discuss:
What makes a good incident report? How important is it?
What are the barriers to effective reporting?
Where can we look for good practice?
Jason O'Neil - Chief Executive Officer at Sirta Solutions (US)
Rob Currie - Owner & founder, RC Advisory Services Inc. (Canada)
Darren Carter - Group Director Security, Safety & Sustainability at Edwardian Hotels London (UK)