Kick off August with our next TMA member event! According to Salesforce’s recent State of Marketing report, 84% percent of customers say the experience a company provides is as important as its products and services. This is up from 80% in 2018. Marketing leaders must empower teams across their organization to optimize the customer experience.
If we’ve learned anything over the past four months, it’s that this pandemic has set the stage for more meaningful, personalized engagement. Hear about individual CX journeys from our experts and gain a new perspective on the importance of trust, listening, and placing the customer at the center of your vision and decision-making.
Our current panelists who will be sharing their company's CX marketing journeys are:
- Bob London (Moderator), TMA Board Member and CEO of Chief Listening Officers
- Cindy Zhou, TMA Board Member and CMO of LogRhythm
- Anuj Agrawal, CMO of Earth Networks
- Shashi Bellamkonda, Marketing VP of Leap
* This event is open to TMA members and their guests
** You will need a registered Zoom account to access this event.