Join us for our 2021 Debt Recovery Update
2020 was an eventful year for all, and businesses in particular have had to ‘adapt and survive’ as they cope with government restrictions, changes in buyer behaviour and market uncertainty.
For those involved in managing debt recovery for a business, it’s also been a time of change and the development of new ways of working. Join us for an essential update on what’s changed, what remains the same, and how your expectations as businesses may need to alter to reach a successful recovery.
Our speakers are Catherine Rickett, Debt Recovery Manager at Roythornes Solicitors and Michael Whitaker of Court Enforcement Services Limited.
Catherine and her team manage a large portfolio of clients and have a reputation for being ‘firm but fair’ in the work they do. They work across a wide variety of sectors and pay great attention to keeping those all-important customer relationships active where appropriate. Catherine will be discussing:
• How the pandemic has affected the settlements businesses are accepting
• Legislative changes that affect the way you manage your debt portfolio
• The increasing importance of ‘knowing your customer’
Michael works for Court Enforcement Services Limited, one of the leading providers of High Court Enforcement to businesses seeking to recover unpaid County Court Judgments. As a business involved at the ‘sharp end’ of the debt recovery process, Michael will be covering:
• An overview of the High Court Enforcement process
• Enforcement during the Pandemic
There will be plenty of time for questions to the team and interactive polls to take the ‘mood’ of the sector.