State of eCommerce in Distribution, Part 2: Your Playbook for 2021 and Beyond

Distribution Strategy Group’s 2021 State of eCommerce in Distribution research revealed that adoption rates have soared over the past year, in part driven by shifts in buying behaviors due to the pandemic.

Demand for digital shopping and buying is unlikely to return to pre-COVID levels, so distributors must take steps to implement the right solution as part of an omnichannel strategy. They must also have a roadmap for leveraging that platform for success to meet their customers’ expectations.

In this webinar, Part 2 in a series, Distribution Strategy Group’s experts will provide a playbook on what to do in response to our survey data in 2021 and beyond.

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