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The Patient Experience
Course Description:

This one-hour webinar will identify new patients and existing opportunities and will go through what these experiences should look like for the patient. We will learn how to introduce or reintroduce the patient into the practice and then gather pertinent information through questions and messaging to reconnect and create your practices’ ideal vision to create value.  We will review listening skills, valuing what the patient is saying both, directly and indirectly, to tie to their core objectives for being at the practice. We will show how to efficiently and effectively gather information to discover how to help our patients and explore all opportunities and possibilities.

Jul 14, 2021 07:00 PM in Eastern Time (US and Canada)

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