Customers’ sentiment towards digital is accelerating as well as their interest in digital currencies has created additional workload and complexity for compliance teams driving organizations to turn to technology and automated solutions to help meet regulatory requirements seamlessly while maintaining the customer experience.
In this session the panel will discuss some of the drivers’ impacting organizations and how technology is being used to scale KYC programs, improve customer experience, and advance compliance processes and effectiveness.
The panel will discuss:
• The current state of KYC processes and the drivers leading organizations to shift to technology
• How technology is being used to improve the KYC function from onboarding and throughout the client lifecycle
• The importance of data in managing the customer life cycle
• What the future looks like for KYC processes and what organizations should be doing to prepare
Moderated by Sue Ling Yup, Partner, KPMG
Sheila Chau, VP of Solutions Engineering, Mako Fintech
Kendall McMenamon, CTO & Co-Founder, Four Eyes Financial
Jay Meier, SVP North American Operations, Subject Matter Expert in Biometrics & IAM