Why is it that around the world regulators have such a priority focus on security officers/guards and not on managers and directors? Is it because only frontline workers are considered important enough? All too often attention is paid to improving the education and training of officers/guards, upskilling them and ensuring they are competent, but can you ever have a competent team or company if only one level gets compulsory training? Is it the case that we have been too focussed on the competence of the frontline worker at the expense and to the detriment of those further up the hierarchy? This webinar will discuss:
Is the training of security managers and directors sufficient?
What are the gaps and where are the areas of improvement?
What is a proper balance between focussing on frontline workers and those further up the hierarchy?
Dr. Glen Kitteringham – Research Criminologist and President of Kitteringham Security Group Inc.
Dennis Shepp, CPP – Security Management Professional
Kevin Palacios – Ecuador Security and IFPO Latin America