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May Mental Health: Psychological Safety & Trauma-Informed Interviewing As our society continues to evolve, retail employees are front-line witnesses to violence and aggression, resulting in trauma, stress, and psychological tolls. With active shooters, flash mobs, and aggressive customers, it’s no wonder that LP professionals are looking for more information on the topic. Managing through the aftermath of a traumatic episode and helping team members cope has become a new must-have skill set. In this webinar, our experts will delve into the concept of “Psychological Safety” and its direct impact on employee engagement and health in the workplace. We will also explore the technique of “Trauma-Informed Interviewing,” a valuable tool for gathering information effectively while minimizing the risk of causing further psychological harm to the subject. Join us on Thursday, May 23rd, to gain practical insights and skills that will help you enhance workplace well-being, self-care, and awareness of others. These sessions are designed to empower you to foster a supportive work environment while expanding your professional skill set.