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Once the focus of simple tripping hazards and safe lifting, store safety programs have evolved over the years to take on aspects of everything from aggressive behaviors, to mental heath, and active threats. Creating an environment where customers feel safe shopping in our stores and where our associates are comfortable at work, are critical not only to a company’s bottom line but to its sustainability in the communities they serve. Building and implementing a successful safety strategy takes buy in at all levels, from the C-suite to the store associate and everyone in between. Join us as we look at the broad spectrum of what it means to “be safe” in 2024, with sessions from Big Y Foods, The Kroger Company, and Walgreens, discussing the opportunities and successes from the experience of our retail panel.