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Customer Service & AI: Thriller, Killer or No-Filler?
We're taking a deeper look beyond the hype and at the real-world situation when using AI in Customer Service.

Adrian Swinscoe, the host of the Punk CX podcast and author of the book with the same title is going to walk through the trends, the opportunities and the challenges when deploying AI.

We'll also have a live demonstration from Michael Haller of Deepsearch on how to rapidly deploy omnichannel natural language understanding in any industry.

Pierce Buckley, the CEO of babelforce will talk about how no-code automation and integration are enabling rapid deployment of natural language processing.

May 20, 2021 10:00 AM in London

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