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Making Happy Patients: Patient Management Issues
Summary- An extension of our patient dissatisfaction lecture, this course centers wholly on developing a strategy for happy patients. We touch on the common issues faced within the clinic that detract from your mission of satisfied patients. Then, we move into the core components that successful practices employ to generate happy patients. This lecture includes an overview of three core strategies, your leadership, and employee engagement.

Learning Objectives:
Review criteria that patients use to select a provider
Review the importance and components of you operational strategy
Review the importance and components of you clinical strategy
Review the importance and components of you talent strategy
Discuss implementation strategies you can employ

Duration: 60 Min
CE Awarded: 1 Hour AGD PACE CE Lecture
AGD PACE Code: 550 Practice Management and Human Resources
Class Method: Zoom Webinar Online

Dentist Secure Labs LLC
Approved PACE Program Provider for FAGD/MAGD credit.
Approval does not imply acceptance by any regulatory authority or AGD endorsement.
02/28/2021 to 02/28/2023 Provider ID# 389654

Conflict of Interest Statement- Cary Smith is Founder and CEO of Practice Secure LLC and Done Desk LLC. Both entities provide risk management solutions to medical offices. Cary’s ownership of these entities do not commercially influence the academic goals of this risk management program.

Aug 4, 2021 01:00 PM in Central Time (US and Canada)

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Registration fee $69.00USD

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Cary Smith CPHRM CIC
Founder @Practice Secure | Done Desk
Cary Smith has more than twenty years of experience in corporate HR, clinical risk management, and compliance consulting. Having trained thousands of medical professionals, his lectures are designed to connect employees to the mission of improving results and managing risk in clinical practices.